If your advisor subscription has ended — whether due to cancellation or a payment failure — you can resubscribe at any time. Your connections and data are preserved throughout.
What Is Preserved When You Cancel
Cancelling your advisor subscription does not delete any data. When you return:
- All of your previous client connections are intact
- Your advisor dashboard history is intact
- Your own Policy Stack account data is fully preserved
What is not preserved: seat assignments. When you resubscribe, you need to reassign seats to clients. This is a deliberate step — it gives you the chance to review which clients to assign seats to under your reactivated subscription.
Because connections persist through cancellation, resubscribing does not require your clients to go through any reconnection process. They are already linked to your account.
Resubscribing
When your advisor subscription ends — by cancellation or freeze — every assigned seat is released and each affected client receives an email. They keep Builder Pro for seven days, then continue on Starter unless self-pay or another seat takes over. Their data is preserved in full.